FAQ

Frequently asked questions

DO WE SHIP INTERNATIONALLY?


Yes we ship worldwide by Royal Mail Interantional Tracked. Proces vary depending on size, weight and location. We advise all international customers to email us at hippieshack1@gmail.com with their order and address so we can provide an accurate quote with shipping




CAN I RETURN MY ITEM FOR A FULL REFUND?


We are happy to offer a full refund. If you are not happy with your purchase then let us know within 14 days of purchase and providing the items are returned within another 14 days in the same condition then we will happily provide a full refund. Please see our returns policy for full details.




HOW LONG IS DELIVERY TO THE UK?


We aim to process all orders within 24 hours. If you choose for delivery by Royal Mail signed for then this should arrive within 3-5 days. Next day special delivery is available and this is expected to arrive in 1-2 days depending on the time the order was placed. Please see our shipping policy for full details.




HOW DO I KNOW WHICH SIZE AND HOW TO WASH?


We advise all clothing be washed by hand in a cold wash and left to dry. We advise no to tumble dry and when hand washing is not possible for the clothing to be placed on the lowest temperature cycle. We advise a general rule of thumb as being XS a 6, S- 8, M- 10, L- 12. For full details please see our size and care guide or get in touch for further advice.